Medical Evacuations Worldwide
Medical Evacuations Worldwide
Medical Evacuations Worldwide

The Booking Process

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Medical Evacuations Worldwide

Case Managers Section

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Medical Evacuations Worldwide

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Medical Evacuations Worldwide

Commercial Stretcher

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Medical Evacuations Worldwide

Long Distance Ground

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Neonatal / Pediatric

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Medical Evacuations Worldwide

Horizon Air Ambulance

The Booking Process

We know that every situation is different in some manner. There are basic transport requirements that are involved in almost every one and below we will give you an idea of what to expect. Certainly the best is always just to ask your Medical Transport Specialist if you are confused about something. We realize that in most cases this is trauma to the family and rest assure we are here to keep you as calm as possible by keeping you informed about the process every step of the way.

What You Can Expect

  • We will gather all patient records
  • Assist with language issues
  • Our medical staff will access the transport need and type
  • Decide the transporting aircraft
  • Give assistance with locating a receiving facility
  • Help make your payment arrangements
  • Assist with insurance plans
  • Supply the correct medical staff for the trip
  • Arrange all ground transportations
  • Keep you informed every step of the way
  • Gather correct IDs, Visas and Flight Permits

As stated above, there are always different things that come up during a transport. You may need hotel assistance while you wait for medical clearance to travel, you may need language assistance with the facility you are currently at. Relax, just ask, the situation you have is only trauma to you, almost all our clients when they come to us feel alone. We are here to comfort you as well as transport your loved one.

What Actually Happens

First-When you first make contact to transport a patient one of our trained medical transport specialists will be assigned to you. They will first take basic patient information, location of present facility and the facility you choose to move the patient to.

Second-We will then pass your case to our medical department to get a complete medical report and ensure that safe transport is possible and that all Doctors involved are in agreement.

Third-Once we have all medical information on the patient at that point we will supply your rate of transport cost. If agreed we will plan a date for transport. Before we can put a patient on board our aircraft we need to have a receiving facility set up. We do not walk patients into an emergency room unanounced, that is not safe practice.

Fourth-If the Medical Information is in, the ID and Visas if necessary of both patient and traveler are in, receiving facility set up, payment and paperwork complete and aircraft availability is there, we are ready.

Fifth-We reposition our aircraft to the departing airport for the patient. We then arrange the ground transportation from the departing facility to be there along with our medical staff to bring the patient to the aircraft.

Sixth-We arrive at the destination airport at a FBO parking facility where the ground ambulance which is pre arranged is awaiting our arrival. We take the patient to the destiantion facility via ground ambulance along with our medical crew. The patient is admitted and the attending Physician is given a full transport medical report.

Seventh-Many times the family member or case manager is not with the patient so the last thing we handle is the final medical report given to all involved. And thats it, we have completed another successfull transport.

Amazingly We Do This Very Quickly

Private Jet Charter | Air Ambulance Service | Emergency Medical Jets | Emergency Medical Evacuations

Horizon Jets charter and Horizon Air Ambulance are programs of Horizon Jets LLC. Horizon Jets arranges flights on behalf of members and clients with FAR Part 135 air carriers when available that exercise full operational control of charter flights and air ambulance flights at all times. Flights will be operated by FAR Part 135 air carriers that have been certified to provide service for Horizon Jets and that meet all FAA safety standards and additional safety standards established by Horizon Jets LLC.